RL
Ryan L
1 reviews | Active since Jun 2020
15 Dec 2021, 10:29
Capitec stole my money
Deposited 4800 into the atm at ballito junction mall. The machine said transaction canceled. Did not give me my money back. Amd did not credit my account.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
15 Dec 2021, 10:33Good day Ryan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2021, 10:33
Official
Good day Ryan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RL
Ryan L's updateReviewer Update
15 Dec 2021, 10:44Bull****. Why must I wait a business day to get my money back when tomorrow is a public holiday.
Send me my money back now. This is theft
Send me my money back now. This is theft
RL
Ryan L's update15 Dec 2021, 10:44
Reviewer Update
Bull****. Why must I wait a business day to get my money back when tomorrow is a public holiday.
Send me my money back now. This is theft
Send me my money back now. This is theft
Capitec Bank's replyOfficial
21 Feb 2022, 10:36Hi Ryan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:36
Official
Hi Ryan
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank