RM
Richard M
1 reviews | Active since Dec 2020
13 Dec 2020, 09:07
Capitec stole my money
on the 10th of November i was supposed to receive an amount of R30 000 from absa bank to my capitec bank account, then there was ********** activities to my account of which was reported to SAPS. Capitec bank have since promised to refund or redeposit the funds back to my account 7 days after i reported the matter, i have been to their branches several times, call them more than 5 times a day, but since i haven"t received anything. I have been given reference numbers but my matter haven"t been resolved till to date
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Replies (2)
Capitec Bank's replyOfficial
13 Dec 2020, 09:33Good day Richard
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Dec 2020, 09:33
Official
Good day Richard
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RM
Richard M's updateReviewer Update
14 Dec 2020, 15:39to Capitec bank,i am now frustrated.i ran out of patience what should i do as
i have been waiting no one has bothered to call me,this is my money you are keepin,Pearl said in 48 hours after the insurance have paid, i will be paid and the insurance has paid you why are you keeping it?what you are doing is **********. kindly advise when can i expect my money??/
i have been waiting no one has bothered to call me,this is my money you are keepin,Pearl said in 48 hours after the insurance have paid, i will be paid and the insurance has paid you why are you keeping it?what you are doing is **********. kindly advise when can i expect my money??/
RM
Richard M's update14 Dec 2020, 15:39
Reviewer Update
to Capitec bank,i am now frustrated.i ran out of patience what should i do as
i have been waiting no one has bothered to call me,this is my money you are keepin,Pearl said in 48 hours after the insurance have paid, i will be paid and the insurance has paid you why are you keeping it?what you are doing is **********. kindly advise when can i expect my money??/
i have been waiting no one has bothered to call me,this is my money you are keepin,Pearl said in 48 hours after the insurance have paid, i will be paid and the insurance has paid you why are you keeping it?what you are doing is **********. kindly advise when can i expect my money??/