MB
Megan B
1 reviews | Active since Dec 2022
23 Dec 2022, 10:04
Capitec stole my christmas
I went to capitec centurion branch 20th of December. I entered the branch to deposit money,however I was advised to deposit via the ATM outside.however when I did do the deposit it took all my cash but only registered loading half of the money. Now I can't pay my bills or buy gifts for my children. 4 days now including the 20th I have been trying to resolve this. Neither the branch nor the call centre have been helpful at all.
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Capitec Bank's replyOfficial
23 Dec 2022, 14:29Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply23 Dec 2022, 14:29
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank