SB
Schalk B
1 reviews | Active since Dec 2020
13 Nov 2024, 19:41
Capitec still clueless of how to resolve their internal problems
So Capitec rep**** and made an effort, with 1000 and 1 excuses. They did however reverse the two transactions just to deduct it again on 12 November 2024. So now we are back to square one. Just proves to me their incompetance. Have rep**** to an e-mail which they said I can reply to without changing the subject matter and still have not had a reply back and it is now 24 hours later.
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Replies (3)
Capitec Bank's replyOfficial
13 Nov 2024, 20:02Good day Schalk, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply13 Nov 2024, 20:02
Official
Good day Schalk, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
SB
Schalk B's updateReviewer Update
14 Nov 2024, 16:10So this problem is going on to 48 hours now. Made a purchase on a other online business and the same thing thing. That is 24 hours of and it is still pending. So it us clear Capitec don't pay up. Pathetic and bunch that runs the bank now. Think you will lose a lot of clients. Get your **** together. Lazy, ******** minded and a joke in custemor relations.
SB
Schalk B's update14 Nov 2024, 16:10
Reviewer Update
So this problem is going on to 48 hours now. Made a purchase on a other online business and the same thing thing. That is 24 hours of and it is still pending. So it us clear Capitec don't pay up. Pathetic and bunch that runs the bank now. Think you will lose a lot of clients. Get your **** together. Lazy, ******** minded and a joke in custemor relations.
SB
Schalk B's updateReviewer Update
16 Nov 2024, 05:24Went to the branch in Fochville on the 14/11/2024.Still no clarity on this matter. This after I showed them all the correspondence between me and Amazon. Cant give you a chance answer to why their system is failing. Just shows that they are *********** fools ripping of their clients
A joke that is what Capitec is becomeing
A joke that is what Capitec is becomeing
SB
Schalk B's update16 Nov 2024, 05:24
Reviewer Update
Went to the branch in Fochville on the 14/11/2024.Still no clarity on this matter. This after I showed them all the correspondence between me and Amazon. Cant give you a chance answer to why their system is failing. Just shows that they are *********** fools ripping of their clients
A joke that is what Capitec is becomeing
A joke that is what Capitec is becomeing