LK
Louwrens K
1 reviews | Active since Mar 2016
12 May 2026, 12:58
Capitec steels your money
My account has been frozen, with funds in the account. They can't give any proof of reason for closing the account, keeps on wanting information from me, how many times one must give it to them, I don't know. Seeing everybody ells who's many has been taken by Capitec, is clear indication, that I will never get my money back.
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Replies (2)
Capitec Bank's replyOfficial
12 May 2026, 14:37Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 May 2026, 14:37
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LK
Louwrens K's updateReviewer Update
12 May 2026, 15:14I have been contacted before, then I am told I must wait 7 days for them to look at it. But nothing happens, I need answers. 1. I know an amount was paid into my account that was not for me. this amount has been written back to this person. I want a SAPS case number that this person had to open. Based on what was my account not the amount my account frozen. What reason have Capitec got to keep my funds from me. Is this not theft? I want answers, I don't want someone to contact me if they can not give me answers. ***** department can't give me information, Customer Management can't give me answers, so who can.
LK
Louwrens K's update12 May 2026, 15:14
Reviewer Update
I have been contacted before, then I am told I must wait 7 days for them to look at it. But nothing happens, I need answers. 1. I know an amount was paid into my account that was not for me. this amount has been written back to this person. I want a SAPS case number that this person had to open. Based on what was my account not the amount my account frozen. What reason have Capitec got to keep my funds from me. Is this not theft? I want answers, I don't want someone to contact me if they can not give me answers. ***** department can't give me information, Customer Management can't give me answers, so who can.