1 reviews | Active since Oct 2016

30 Jun 2021, 09:15

CAPITEC *****S YOUR MONEY BE AWARE!!!

*******!!! CAPITEC *****S YOUR MONEY BE AWARE!!! DO NOT BANK WITH THEM!!!! THE WORST BANK IN THE HISTORY OF BANKS!!! THEY HAVE THE WORST "CUSTOMER SERVICE" AND MANAGERS!!!! HOW THE HELL DO I HAVE A TAP LIMIT OF R500 THEN MR USELESS ARCHIBALD MOKAE A " CUSTOMER NON SERVICE MANAGER" TELLS ME CAPITEC CAN INCREASE IT AT THEIR DISCRETION SO WHAT IS THE POINT OF THE SECURITY FEATURE!!!!! MY TAP FACILITY DECLINED!!!! I DECIDED TO PAY CASH ONLY TO FIND THAT 5 DAYS LATER THE FUNDS WENT OFF!!!! NOW CAPITEC WANTS TO CHARGE ME R40 TO REVERSE MY OWN FUNDS!!! WHAT UTTER **************** IS THIS????

I WAS ON A 43 MINUTE CALL WITH A ArchiIHbald Mokae WHO DID NOTHING BUT **** ME OFF!!! I'M TIRED OF THIS THIEVING *********** BANK!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jun 2021, 09:48
Official
Good day Crystal 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank