CAPITEC *****ING MONEY FROM CUSTOMERS

I have been with FNB for just over 25 years. After careful consideration I've opened a Capitec account as their fees are lower. What a huge mistake. They make those fees up by *****ing your money. I have tried to withdraw money using my credit card without noticing immediately it is the wrong card. The ATM gave me a message stating i have exceeded my daily limit (i actually did not have enough money in my credit account). I therefor did not get the money (R1000.00). When i checked my phone i saw the money actually went off my debit account although the machine gave me no cash. I went into the branch (Pretoria North) who then logged a call. The lady asked the lady at the front desk why machine Nr4 keeps giving problems which she said she's not sure. Well then i draw R 1200.00 with my debit card at the same ATM and i got that cash. I lodge a complaint which was declined. I then went to another branch to assist me as i they can't just decline. I DID NOT GET MY MONEY!!!!! Once again i was contacted yesterday and according to the ATM department once again my claim was declined. This means one thing. Whoever do the balancing on the ATM in the afternoon, took the money that was over. I requested proof on the camera that I actually did receive the money, but they can't give me that. Now this left me without R 1000.00 and left them without another customer and I will go to extended lengths to make this viral for everybody to think twice before opening and account with Capitec. Even if this mean that I will go from branch to branch handing out fliers telling people what my experience was with Capitec. I will now be closing my account although as was thinking changing my house loan to Capitec which also won't be happing anymore. Capitec *****s and sucks.