CP
CHRIS P

1 reviews | Active since Aug 2018

29 Aug 2018, 16:31

CAPITEC *****ING MONEY

Capitec is *****ing my money, this is the 3rd week i am trying to get my problem sorted. i spent 2 hours and 45 minutes in the festive maal branch today after i have been contacted yesterday by a consultant to visit the branch as my problem has been sorted out(my account was closed without notifying me. my account was opened to withdraw my salary, thereafter the account was closed again. i cannot get my money out of m,y account due to *********** employees not knowing what they are doing. i am informing all friends and family of the worst bank ever. DO NOT DEAL WITH CAPITEC BANK. THE CALL CENTRE CONTACTS YOU BUT HAVE NO KNOWLEDGE OF DEALING WITH COMPLAINTS AND ARE NOT LISTENING TO THE WHOLE SITUATION. THIS IS REALLY A JOKE HOW CAPITEC DEALS WITH THEIR LOYAL CUSTOMERS

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2018, 08:21
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank