wL
wicus L

1 reviews | Active since Aug 2018

24 Jan 2022, 03:45

Capitec staff lack empathy

Very dissapointed a person get ****med then the staff Is sarcastic and redaa is he think it is a big joke if someone loses money want to become smart ass

0
Replies (2)
Capitec Bank
Capitec Bank's reply24 Jan 2022, 07:26
Official
Good day  Wicus

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply03 Mar 2022, 07:56
Official
Hi Wicus

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank