DK
Danja K

1 reviews | Active since Feb 2017

06 Aug 2024, 14:38

Capitec spams with POP

After asking for a proof of payment to be emailed to myself for a once of payment from my account via the app, I have now gotten over 18 identical emails (one every 15min) from Capitec. I've tried calling the contact centre, but the agent claims I must : take it up with Google, gmail (and I'm not with gmail) and then my internet service provider. Its not me, these emails are GENERATED by Capitec. My inbox is filling up rapidly ! Stop !! Your whatsapp line is no help either.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Aug 2024, 17:09
Official
Good day Danja Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank