CAPITEC - SPAM Calls

Item: Capitec Bank
Rating: 1
Author: Daryl S

I am so frustrated with this bank and am at my wits end.... I am NOT a client and because of the daily harassment, I will NEVER be.

Every single day, I receive a call asking for a Mr Moses. I have told at least 40 of your call center staff that I do not know this gentleman and I do not have his contact details.

Please STOP harassing me on a DAILY basis. I have blocked every number that manages to make it through, but still I get these calls.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

13 Oct 2020, 15:12

Hi Daryl

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply13 Oct 2020, 15:12

Official

Capitec Bank's replyOfficial

20 Oct 2020, 10:38

Good day Mr Sass We were unable to get hold of you in order we provide you with our feedback. Kindly contact us or visit any Capitec bank branch for further assistance. Kind regardsComplaint ManagementCapitec Bank

Capitec Bank's reply20 Oct 2020, 10:38

Official