Capitec South Africa worst Banking experience of my Life

After Banking with Capitec for a very long time, I have reached a new level of respect for them when it comes to poor service and disrespect.

My Card has been DeActivated for 3 Weeks now for *****ulent suspicion, and this act is due to them not understanding how Cryptocurrencies work. Their digital and *****ulent department has caused me serious damages in my business.

3 Weeks back I have just flew in to Cape Town for key business meetings, I'm on Day2 out of the 3Day trip. I'm trying to do a Transaction, out of the freaking blue my Card is frozen. No Call, No SMS, No Email ... just a blatant BLOCK. Imagine for a minute, you're in a different City for work, and the only Bank Card you have is Blocked with no reasoning. I had to borrow money from people just so that I can shorten my business trip and head back home. Imagine

Right, I come back to Gqebera. Visit their branch .. I am told that a victim called Capitec to report an issue they experienced with someone else. And because I have sold my Crypto on a Peer to Peer basis, in exchange of ZAR ... they blocked me as well. Fine, they tell me I need to submit an Affidavit and Proof to the Branch and I am fuming. I submit the Docs and waited and waited for 3 Weeks now, I go back to the branch they have misplaced my Affidavit and the *********** manager at Capitec Baywest tell me I have no choice but to make another Affidavit.

Absa and Nedbank *****ulent Department call you and ask you to send them proof of what they need. This is before they even temporarily block your account. Now that's competitiveness I am done with Capitec worst Banking experience of my Life.