ND
Nkosinathi D

1 reviews | Active since Sept 2022

14 Oct 2022, 08:26

Capitec so quick to close it cases .

Capitec is so quick to close claims. I received a call last week Friday that I should email 512 form or SAP 21 form and I did go to the branch on Thursday the 13th/10/2022 to email the documents, This morning 14/10/2022 I receive a message that my claim has been preliminary closed.

I am not going to start with the process again. They need to check with their forensic department.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2022, 09:02
Official
Good day Nkosinathi

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,