TB
Thami B
1 reviews | Active since Apr 2013
27 Oct 2020, 17:54
Capitec Simplified banking is frustrating banking
What is the point of having a credit life insurance and when you need it most, the bank and the soo called insurer are dragging their feet to assist? Where is simplified banking? they are quick and good to sell your the credit life but when you need it dololo.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
28 Oct 2020, 10:21I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Oct 2020, 10:21
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank