BD
Bongani D
1 reviews | Active since Jul 2020
17 Jul 2020, 11:34
Capitec Sh*t
they dont even need this star, I called their customer service line spoke Faheem just to update my online telephonic withdrawals, because I want to buy something online and stupid dumb a** refused to do that. Now im shocked that these consultants with no matric are telling me how to spend my money which they dont have the authority to do so as they not financial advisors.... So ****ed hope Faheem will buy it for me stupid f*** consultant
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Replies (3)
Capitec Bank's replyOfficial
17 Jul 2020, 11:57Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply17 Jul 2020, 11:57
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
19 Jul 2020, 11:21Please accept my sincere apology for the frustration you experienced as result of this incident.
We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint, *** . However, we have been unable to reach you on the contact number we have listed .
May you kindly provide an alternative number so that we can contact you immediately.
Kind regards
Capitec Bank
We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint, *** . However, we have been unable to reach you on the contact number we have listed .
May you kindly provide an alternative number so that we can contact you immediately.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply19 Jul 2020, 11:21
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint, *** . However, we have been unable to reach you on the contact number we have listed .
May you kindly provide an alternative number so that we can contact you immediately.
Kind regards
Capitec Bank
We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint, *** . However, we have been unable to reach you on the contact number we have listed .
May you kindly provide an alternative number so that we can contact you immediately.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
21 Jul 2020, 14:28Good day Mr Dube We are unable to get hold of you and you are not responding to our emails. Kindly assist on responding to our emails or contact us for further assistance. We will close the matter on our side since we are unable to get hold of you in order to get more information. Kind regardsComplaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply21 Jul 2020, 14:28
Official
Good day Mr Dube We are unable to get hold of you and you are not responding to our emails. Kindly assist on responding to our emails or contact us for further assistance. We will close the matter on our side since we are unable to get hold of you in order to get more information. Kind regardsComplaint ManagementCapitec Bank
Best regards,