1 reviews | Active since Dec 2018
CAPITEC SHOULDNT BE TRUSTED WITH PEOPLES MONEY
Today at around 15:20 my elderly father went to a Capitec ATM , he inserted his card and put in his pincode immediately after that the ATM malfunctioned and didn't want to spit out his card. screen went blank
He then left and when he got home immediately stopped the card he realized all his money has been cleared out of his bank account!! This is the 2nd time this is happening!! He was told to wait 14 working days for them to investigate so my question is where would my father get money for 14days!?!!?
This is disgusting , Capitec Bank is not secured anymore and our money isn't safe!! This is my father's hard earned money just taken away in a flash! I am beyond upset 😡 I WANT MY FATHERS MONEY REFUNDED ELSE OT WILL NOT STOP HERE
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank