RS
Ross S
1 reviews | Active since Jul 2011
11 Jul 2023, 09:59
CAPITEC - SHOCKING CUSTOMER CARE FOREX DEPT
This has to be the most pathetic forex service EVER these guys use any excuse to hold onto your international transfer for up to 2 weeks. Standing instruction not completed correctly.......no email address on *** contact us SMS and then leaving you on hold on a cellphone for over 10min on 4 separate occasions with 3 calls not even answered. Corresponding with "ghosts" who don't receive emails and alledge that you are lying when they have even respond to the same.......absolutely shocking. I'll be changing BANKS
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Capitec Bank's replyOfficial
11 Jul 2023, 10:19Good day Ross
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jul 2023, 10:19
Official
Good day Ross
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank