1 reviews | Active since Nov 2016

14 Apr 2018, 09:40

Capitec-****tiests bank ever

I went to capitec in northgate on Friday the 13th April 2018 after phoning their customer service to make sure I had the correct documents.

I printed everything off and went to the northgate branch to apply for a credit card. I was told that they won't allow me to apply because the printout was not 100% clear. Both the consultant and the manager were not prepared to help me.

I then had the documents printed at a post net on sat and I went to apply and I got told I they now need to phone my hr department. The assistant manager was just aso useless as the next. Khotso Mavuso ( ********** ) was also not able to help me.

What is wrong with you people!!! This is such ********** service I am surprised your bank still operates.

AVOID THIS BANK COMPLETELY.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Apr 2018, 11:43
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank