Capitec Set off without my knowledge

yesterday i received R300 from my cousin so that i can go back to work since we are moving to level 1. Capitec decided to transfer the R295 from my account since my account was involved in ********** sim swap ****. they app**** a set off in my account without advising me that they would do so. Get back to me quickly because i do not even have the money to go to town to your branches. i would also like to close this account because it is causing a financial strain on me, first you transferred R2389 from my account and now its R295 i have had enough with Capitec. i am disgusted and furious with this bank. i would rather pay more money with other banks than with Capitec. i have been with the bank from 2012 but now i hate everything about the bank. they ******* me into reopening the my account meanwhile they were planning a set off. please pay me back my money and i will close the account with you guys.