Capitec services

Item: Capitec Bank
Rating: 1
Author: Masego M

I have a card dispute with Capitec because of a transaction that went off my account twice. I logged a query, which is still not assigned to an agent. The call centre agents are not helpful. This institution is a joke.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

03 Feb 2022, 14:04

Good day Masego

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Best regards,

Capitec Bank's reply03 Feb 2022, 14:04

Official

Best regards,

Capitec Bank's replyOfficial

03 Mar 2022, 10:24

Hi Masego

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Best regards,

Capitec Bank's reply03 Mar 2022, 10:24

Official

Best regards,

Capitec services

About

Community

Businesses

Follow Us