Capitec Service Sucks

I'm left gasping at the lack of willingness to help from Capitec staff. I've missed calls from someone at the bank. I return those calls and go through all the security protocol and wait for it...yes wait for it....here come the MAGICAL ”Will you mind waiting while I check the system...4/5 minutes go by...I guess the technology is so SLOW it might have built by Noah himself?

It gets better...my agent, gives me the impression she is trying g to help me...and you guessed it....WAIT while I check the system another 5 minutes...

The worst is yet to come..."I have nothing for you. I can't help you!" My paraphrase.

So 15 minutes later...NOTHING!

Pathethic Capitec.

1. Hire people who are competent and 2. Actually want to work 3. Ban "wait while I check the system"

We all know that is BS for "let's see ho hangs up first..."