DM
Dennis M

1 reviews | Active since Jan 2019

13 Sept 2022, 03:50

Capitec Service Sucks

Capitec's service really sucks.

I have an issue with creating my virtual card for 3 weeks now, of which I called several times to sort out. Still no response. Now they send me a survey to complete and the survey has expired. typical.

I guess we are only a number to fill out their stats. I've had it, thinking of moving to another bank

Kind Regards

DENNIS MASHILO CELL: *** FAX : ***

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Sept 2022, 06:07
Official
Good day Dennis 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
DM
Dennis M's update14 Sept 2022, 16:25
Reviewer Update
Good Day

No one has contacted me. I only received a message that you tried. I was in meetings. But that's was it no further trying from your side. Shows that we are only a number and not clients.

Dennis