Capitec Service on the way out

Item: Capitec Bank
Rating: 1
Author: Mike S

Service in a once wonderful bank seems to be going backwards fast. I am trying to close a loan account and not only have I not got a response after sending a mail, I cannot get the account closed.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

17 Nov 2021, 09:10

Good day Mike

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply17 Nov 2021, 09:10

Official

Capitec Bank's replyOfficial

17 Feb 2022, 21:38

Hi Mike

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 21:38

Official