Capitec Service

Really got to wonder about Capitec being ranked the best bank and how bad the others must be. Went in for a routine request to open a savings account for wife and 2 kids. To activate account, it requires SMS verification that requires different mobile numbers. Try explaining to the consultant that the minors dont have mobile phones and the activation cannot be done on separate numbers. Be that as it may, returned the next day, go through 30 minutes of activating only to be told system is off line. No apology, no taking down number so the bank can call back, no suggested way forward...