DZ
Donovan Z

1 reviews | Active since Aug 2020

29 Apr 2022, 10:58

Capitec service???

Had ********** transaction on my account Same amount as last month .Fortunately had very little funds in account Now I see on 28/4/2022 same transaction gone through .looks like pcmania is ***** guy.Asked them to reverse it said no have stop card and pay 60 for new one My card has not left my hands at all Keep it in phone pouch.Asked them to reverse said no have wait 30 days so they can check and ask client if I can have my money back Then I must pay them 80.00 to reverse this amount 153..39 Makes a lot of sense I might as well just give money to the ******* Have they not got insurance for. This is crazy I am 79 and they now want me to drive to the bank to gat new card Had survey from banks and said Capitec was amazing ??? DJ van zyl When they going to get jacked up LOOKS LIKE MY WIFE AND I SHOULD BOTH CLOSE ACCOUNTS

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2022, 11:20
Official
Good day Donovan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank