FG
Freddie G
1 reviews | Active since Jul 2020
27 Aug 2021, 11:27
Capitec selfie is sucks
Good morning. The selfie thing is not working. Please improve your services and implement a much better service regarding logging in. Since yesterday my application was not working and gave me an error message requesting me to reset my phone to factory reset. It cost me the whole day moving between Capitec and VODACOM trying to fix the problem without success. Eventually I had to buy a token. I still cannot log into my account, since the selfie thing is not working Kindly advise
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Capitec Bank's replyOfficial
27 Aug 2021, 13:29 Good day Freddie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply27 Aug 2021, 13:29
Official
Good day Freddie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank