RO
Rupert O
1 reviews | Active since Sept 2010
27 May 2021, 15:21
Capitec security questions violating privacy, and nothing to do with activating tokens.
Tried to activate a physical token for OTP codes. And the consultant that answered kept asking useless security questions like who I got credit cards with, how much I paid into my credit account for March, whether my takehome pay is a certain amount...
Questions which has nothing to do with security and EVERYTHING to do with VIOLATING MY PRIVACY!
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Capitec Bank's replyOfficial
27 May 2021, 15:29Good day Rupert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply27 May 2021, 15:29
Official
Good day Rupert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank