Capitec security loophole

Just to inform whomever is interested that, if you have problem with anyone or any company and no matter what the nature is of your problem and they have a account with Capitec, you can go and phone the ***** department and just simply report them for committing ***** and they will go and block the account with no questions asked and without even making contact with their account holder notifying them of this, plus, you don't have to give them proof of anything aswell.

And that's not all, if you are a loan shark and need to make someone's life difficult who is not paying you back, simply get their Capitec account blocked by providing them with the exact amount you paid over to their account and that's it, they will go and put the account under investigation...., very neat trick. For those who don't know this, it is ******* to loan money without a license.

I provide the above information purely based on what exactly happened to me, it's been 3 months now and no feedback can be provided on my account nor any evidence / paperwork that I have requested