DR
Desiree R
1 reviews | Active since Jan 2019
17 Jun 2019, 07:24
Capitec security
I have had two ********** online transaction go through my account in one week despite having changed my card between these transactions. There us a serious problem in the bank with regards security. I have yet to have an adequate response from the bank as to what they intend to do about this.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
18 Jun 2019, 10:18I acknowledge your posting, and have referred it to Nazley Powell for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply18 Jun 2019, 10:18
Official
I acknowledge your posting, and have referred it to Nazley Powell for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
DR
Desiree R's updateReviewer Update
24 Jun 2019, 07:56I am thrilled to say that Capitec have lived up to their reputation of excellent service. All the ***** transactions sorted and in record time too. Thank you Capitec.
DR
Desiree R's update24 Jun 2019, 07:56
Reviewer Update
I am thrilled to say that Capitec have lived up to their reputation of excellent service. All the ***** transactions sorted and in record time too. Thank you Capitec.
Capitec Bank's replyOfficial
25 Jun 2019, 09:01Hi Desiree R
Thank you for the positive feeddback and I am thrilled to hear your matter has been resolved.
Kind regards
Nazley Powell
Thank you for the positive feeddback and I am thrilled to hear your matter has been resolved.
Kind regards
Nazley Powell
Best regards,
Capitec Bank's reply25 Jun 2019, 09:01
Official
Hi Desiree R
Thank you for the positive feeddback and I am thrilled to hear your matter has been resolved.
Kind regards
Nazley Powell
Thank you for the positive feeddback and I am thrilled to hear your matter has been resolved.
Kind regards
Nazley Powell
Best regards,