LP
Larnie P

1 reviews | Active since Oct 2024

09 Oct 2024, 01:54

Capitec Se moer

I would like to report a breach in the POPIA act regarding Capitec that has given another bank access to my personal account and information and then allowed the other bank to ********ly debit my account not only once but 4 damn times with out no sms notification or a consultant that called me... I am furious and I would like to take this to the highest level. I want this bank to be fined by the ombudsman for the maximum amount or even imprisonment for the lack of communication and for divulging my personal information without my consent. # irate customer.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Oct 2024, 07:15
Official
Good day Larnie P. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.

Best regards,