1 reviews | Active since May 2016
Capitec Scandal
<p>hello Peter. i am lodging a complain against a bank by the name of Capitec. my father was ****** R5000 from his account on the 27th of April. he has been doing follow-ups with Capitec but there is no progress. on the 27th of April he was told to come back on the 28th of April(the following day). when he went on the 28th they told him to come back on the 29th because Capitec Manager was on leave. on the 29th they gave him this refference no ***4 and then he was given an instruction to come back after 7 days. after 7 he was again told to come back after 11 days and again they gave him this refference no ***0. after 11 he was again told to come back on the 19th of May. on the 19th they gave him this reference no: ***8. on the 19th they told him to wait for an sms up to today weare still waiting for that sms. his visits with capitec were a fruitless exercise. he never got any help. the only thing they tell him is that they are investigatig. how long is their investigation? on that very sam day he was ****** they first took R4000 and we phoned capitec to close the card after we spoke to the consultant R1000 was withdrwan again from his account. how possible is that ****s can be able to withdraw money after the bank card is suspended? for more clarity please cal Mr. Johnson Sithole: ***</p>
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
