MM
Margery M

1 reviews | Active since Dec 2018

21 Feb 2022, 19:37

Capitec ******** *******!

Capitec is the most ************* theft bank o in this country! Someone managed to draw a cash send from my account without a Ref and without a pin, when I realized what happened i immediately went to the nearest bank to report it and try to sort ot out, the lady at the bank said shs can see where the money was withdrawn and send everything to her head department for investigation, she said they will call me within 7 days to dispute the money back to me. It is now been 14 days without any feedback, and R1000 is a lot of money and my kids depended on that money! When I semd capitec a email they told me a lot of ******* and they are unprofessional amd they havd no idea how they need to do their job! I will be moving to Standard bank im done with capitec and their inside job ****s!

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Feb 2022, 19:40
Official
Good day Margery

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank

Best regards,

MM
Margery M's update21 Feb 2022, 19:55
Reviewer Update
Dear Capitec
Thank you, I truly hope that this matter will be resolved soon.