Capitec ******** their clients

DON'T TAKE CAPITEC INSURANCE,I SIGNED FOR A DEBIT ORDER TO DEBIT ON THE 26 OF EACH AND EVERY MONTH.THEY TAKE THE MONEY ON THE 29 INSTEAD,THE FOLLOWING MONTH I CANCELLED IT.THEY CONTINUE TO DEBIT ON THE 29,WHERE ELSE I SIGNED UP FOR 26.GUESS WHAT?AFTER HAVE CANCELLED IT,26,27,28 THERE WAS MONEY IN MY ACCOUNT,ON THE 29 WHEN MY HUSBAND DEPOSITED MONEY FOR MY DAUGHTER'S GRADUATION.THEN THE POLICY THAT I HAVE CANCELLED DURE TO DEBITING LATE TOOK THE WHOLE R357.20 FROM THE MONEY THAT IS MEANT TO PAY FOR MY DAUGHTERS GRADUATION.I ASKED THEM WHY DON'T YOU DEBIT ON THE DATE I SIGNED FOR AND AGREED ON.THEY SAID MAYBE THEIR SYSTEMS WHERE NOT WORKING AS USUAL.AS WE SPEAK I HATE THIS BANK WITH ALL MY HEART.I WANT MY REFUND,I HAVE TO PAY BY TO DAY AND SEND PROOF IF PAYMENT TO THE DAY CARE CENTRE TOMMORROW SINCE IT IS THE D.DAY FOR PAYMENTS.