Capitec ******** Sportingbet Customers by wanting to Claim more

i have been using my capitec account to Transfer money to my Sporting bet account. the last transaction I made was on the 24/02/2020.

Every time after the transaction i will get an SMS notification from capitec that an amount has been debited but to my surprise to this day, there are still transaction running on my account.

i went to a capitec bank to enquire on exactly what is happening, unfortunately got no help. i think they are ******** us.

my bank statement to date shows the amounts debited with a lesser balance but noooo those items still appear under Transactions not Processed.