Capitec ******** Customers

I had a bad experience with capitec , My salary clocks at capitec but today they do me wrong, I lost my card i was ****** and it was taping all over with it because they did not have my pin. I did open a case and also reported to capitec that i never selected the taping option since ever in my life and why soon after their consultant gives me a new card I get ******. They said i must wait since from june up to now, They gave me a feedback saying I gave tsotsis my pin. I wake up for my money every day even if its less I want it. I did not say capitec must train people to do wrong things then we carry a loss as their customers. INCIDENT ***4 and a new INCIDENT ***4, I have a case number from police too please do the right thing.