LS
Linda S

1 reviews | Active since Jun 2009

21 Nov 2019, 06:37

Capitec ******** #BlackFriday

Capitec bank is a shady and useless bank,26 October I was at a Atm in Phillipi CPT,I withdrew R3000 the machine processed the money amd o could have the money being counted and sorted but it didn't come out,I had over 7k in my account,I then decided to withdraw R2500 which it came out,on my atm slip it showed a withdrew R3000+2500,branch consultant says it was an error and was reversed,I had 3 of these encounters in one month

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Nov 2019, 11:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank  

Best regards,

Capitec Bank
Capitec Bank's reply21 Nov 2019, 15:31
Official
Hi Linda

May you kindly provide us with an alternative contact number?

Kind regards
Capitec Bank

Best regards,