Capitec ********

This is a follow up for Incident# ***7 CM ********** Transaction

My mom was ****med by people in capitec and they stole her money in her bank account , even since the launch of the investigation in Feb we have not yet received any feed back and the procedure is we were suppose to receive feedback after 6 weeks of lunching an complaint and its already more than 6 week and no feedback.. we would like to take this up with the ombud as Capitec is failing us as they are ******* and hiring ******* to ***** from their customer.