Capitec ****
On the 15 th of September was the final debit order on my loan.However since then I have been getting a message that read "Your balance it R0,01 on loan acc no needs to settled call ********** to arrange settlement" the other says "We received your partially repayment so your capitec credit insurance is unpaid .R0,01 payable info ********** .This is annoying to the max it was a debit order you are responsible to take that 1 cent so why didn't you or is this step 1 -of a **** where you are hoping I think this is nonsense ignore it then 6 months later the amount is in the thousands come on Capitec you can do better than this solve this I don't want to be dealing with this I was so glad to be rid of you .Do better..
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Replies (1)Capitec Bank's replyOfficial
18 Sept 2021, 10:20Good day Samantha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Sept 2021, 10:20
Official
Good day Samantha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
