1 reviews | Active since Aug 2014

18 Sept 2021, 07:29

Capitec ****

On the 15 th of September was the final debit order on my loan.However since then I have been getting a message that read "Your balance it R0,01 on loan acc no needs to settled call ********** to arrange settlement" the other says "We received your partially repayment so your capitec credit insurance is unpaid .R0,01 payable info ********** .This is annoying to the max it was a debit order you are responsible to take that 1 cent so why didn't you or is this step 1 -of a **** where you are hoping I think this is nonsense ignore it then 6 months later the amount is in the thousands come on Capitec you can do better than this solve this I don't want to be dealing with this I was so glad to be rid of you .Do better..

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Sept 2021, 10:20
Official
Good day  Samantha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank