Capitec ****

My money got deducted from my secondary account and I was promised by capitec that I’d get a refund because the money didn’t go to anyone. I was advised it was a technical issue and it’s been happening to a lot of customers. I had to wait 14 business days only for them to tell me that I withdrew the money from my account. How has it ever been possible to withdraw money from a secondary account and why isn’t it on my bank statement.

Long story short, I was advised that there’s a **** running with capitec and there are employees who ***** people’s money and cover for one another.

I’ll be taking further legal steps but if I could rate them I’d give them a 0. Unprofessional and very ***********.