KM
Khulekane M
1 reviews | Active since Jan 2019
28 Jan 2019, 06:09
"CAPITEC **** BANK"
Since the 4th of January am struggling to get my refund back from Capitec, every time they are telling me about waiting 5 business days. How many 5 days has passed now since the 4th? I don't need those data bundles anymore because i have already bought from FNB. can they please refund me my R605 . Again i need direct contact to the person dealing with this complain am tired of being told that my complain has been escalated i wonder how many levels now.
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Capitec Bank's replyOfficial
28 Jan 2019, 13:07I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Jan 2019, 13:07
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank