NK
Nozipho K

1 reviews | Active since Aug 2020

29 Aug 2020, 16:06

Capitec ****

Capitec bank tried to **** me by duplicating a payment i received and later claimed i was involved in ******** activities and they had stopped my account cause its under investigation. Yesterday i was told i need to pay the account as it was over draqn by 14 000. Now i dont know what to do with the matter

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Aug 2020, 10:38
Official
Good day Nozipho

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply31 Aug 2020, 12:48
Official
Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank