TM
Thobile M

1 reviews | Active since Jun 2022

17 Jun 2022, 10:44

Capitec ****

Back in 2018 I was ****med by a capitec consultant, when reported the matter I was asked to provide necessary documentation and I did, was then told the matter will be investigated within 7working days. Till today no one called me, when I recently went to check everything up to my surprise no records appear on the system, they now want the same documents which I no longer have. While my money is still in the account.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Jun 2022, 11:59
Official
Good day Thobile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank