NM
Nolwazi M

1 reviews | Active since Sept 2022

22 Sept 2022, 15:22

CAPITEC ****

I am Nolwazi Mthembu i dont bank with Capitec but was ****med by a capitec client and when i reported the matter to the bank they said there is nothing they can do it was a agreement between us.Alot of people are being ****med by Capitec Clients and the bank just doesn't care.

I then went to ***** department spoke to Hafeza who said she cannot give me her surname as she was not comfortable with it.

I was explaining to her that i was ****med by a capitec client ans she sais she cnt help as i dnt bank with them. alot of people are ****med by capitec accounts and capitec doesn't care.

I need this sorted out my number is *** someone needs to call me before i go to the ombudsman

0
Replies (2)
Capitec Bank
Capitec Bank's reply22 Sept 2022, 15:32
Official
Good day Nolwazi Mthembu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards Capitec Bank 

NM
Nolwazi M's update22 Sept 2022, 15:37
Reviewer Update
I need someone to call me now as i called and no one was able to assist me.You guys are taking us for granted.