SC
Susan C

1 reviews | Active since Jul 2010

05 Jan 2021, 15:58

CAPITEC SASOLBURG - EXCELLENT SERVICE

CAPITEC SASOLBURG SQUARE 2 weeks ago my phone was repaired and I lost my Capitec App. I was unable to load it again so I had to pop in at a branch. Because of queues I put it off for 2 weeks and whilst visiting family in Sasolburg I just happened to notice the branch was still open (As per the young man at the entrance to the branch this should have been possible for me to do, however, he tried and failed)

He then referred me to his colleague by the name of SUSAN - PSE NOTE - THIS WAS 15 MINUTES BEFORE CLOSING TIME :-) who still sat there with a smile (NOT GRUMPY BECAUSE IT IS CLOSE TO HOME TIME) Susan assisted me and within maximum 4 minutes, she had it loaded and set up READY FOR ME TO USE.

SUSAN - Thanks so much for your Friendly and Very Efficient Service. Please keep it up, we generally need more people like you in most our banks. All the best for 2021.

Regards Susan Carr Randburg

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jan 2021, 16:01
Official
Good day Susan

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile.