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Natalie D

1 reviews | Active since Sept 2023

29 Sept 2023, 17:50

CAPITEC *****s your money

I wish to report just how ***** capitec is. I just sent my husband, who also has a capitec account, first R150, of which you charged a transfer charge of R1, but when he checked his account balance, he only had R116 balance. Then I sent him another R50, you again charged a transfer fee of R1, when he checked his balance he only had R30 left. You charged transfer fees, which I don't have a problem with, but then you took it further and STOLE more than R50 from my husband's account, yous are *****s and I'm going to tell everyone I know about this bull****. You will take a person's last money even when one is struggling, *****STERS.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Sept 2023, 17:52
Official
Good day Natalie 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank