1 reviews | Active since Nov 2019
Capitec ruined my credit report.
Hi @hello peter
I have had a credit facility with capitec. Couldn’t pay them so they sold my acc to dmc. To my surprise the accounts sold to dmc were listed on my credit report by dmc but one account still appears in my credit report as Capitec with an outstanding balance of R69, I’ve tried to contact Capitec and was advised to make payments to the acc number that appears on the credit facility. I tried to make payments to the acc number which appears to be closed. I contacted them again and a guy told me I won’t be able to make payments as the acc has already been sold to dmc..my question is why does the account still appears as Capitec while the other accounts sold to dmc were closed. This issue is affecting my credit score and would like to have Capitec remove it from my credit score or make a way in which i can make the R69 payment and have is closed or removed from my credit rept
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
