WK
Will K

1 reviews | Active since Jul 2019

22 Apr 2020, 02:46

CAPITEC *******

Wrote a review 5 people called witb dicfrent stories here is the latest *******

https://www.businessinsider.co.za/ramaphosa-announcement-21-april-on-covid-19-fight-2020-4

Good day Mr Kruger

I have tried to contact you on a number occasions today to no avail.

Please note the lock down notion came into effect after 26 March 2020 any charges your account incurred before then does not form part of the ATM withdrawal fee waiver.

Debit orders amounting to greater than R800 can only be disputed at a Capitec Bank branch, should you wish to cancel the debit order; you would need to contact the company and cancel the agreement with them directly.

We apologise for any inconvenience caused, should you have any further queries please feel free to contact us directly.

Kind regards

Janine Adonis Complaint Management Officer Complaint Management cid:[email protected]

0
Replies (1)
WK
Will K's update22 Apr 2020, 23:49
Reviewer Update
So as i write this i am in total disbelief that capitec staff, not all, but the majority keep their jobs. So i have explained about my situation then i was off to the bank bank say call center then call center say bank and on and on and the any and everyone can get hold of me but not capitec, see below and get to your own conclusion :
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Yes yes yes everyone can always get hold of me but not capitec.
Honest to God you people ????????♂️

On Wed, 22 Apr 2020, 02:47 Will Kruger, <***> wrote:Send yoyd ******* onward
On Mon, 20 Apr 2020, 15:09 Complaint Management (Business Support Centre), <***> wrote:Good day Mr Kruger I have tried to contact you on a number occasions today to no avail. Please note the lock down notion came into effect after 26 March 2020 any charges your account incurred before then does not form part of the ATM withdrawal fee waiver. Debit orders amounting to greater than R800 can only be disputed at a Capitec Bank branch, should you wish to cancel the debit order; you would need to contact the company and cancel the agreement with them directly. We apologise for any inconvenience caused, should you have any further queries please feel free to contact us directly. Kind regards Janine Adonis
Complaint Management Officer
Complaint Management

T +***9 F +***2
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