KN
Khaya N
1 reviews | Active since May 2013
02 Feb 2022, 05:59
Capitec rotten service
Even today I am still waiting for Capitec bank to come back to me regarding their rotten service I received from their call center.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
02 Feb 2022, 06:08Good day Khaya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Feb 2022, 06:08
Official
Good day Khaya
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Mar 2022, 09:57Hi Khaya
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 09:57
Official
Hi Khaya
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
KN
Khaya N's updateReviewer Update
07 Mar 2022, 20:05Good day Capitec
I thought I should let you know that I will be switching my salary back to Nedbank because of your *********** customer service from your call centre.
Your call centre agents are rude and I feel that and you can tell that when they do not care about they treat their clients as there are no consequences for their rudeness.
I hope more Capitec clients realize their worth and choose the right institution that will treat them with respect.
Regards
Khayelihle Ndlangamandla
I thought I should let you know that I will be switching my salary back to Nedbank because of your *********** customer service from your call centre.
Your call centre agents are rude and I feel that and you can tell that when they do not care about they treat their clients as there are no consequences for their rudeness.
I hope more Capitec clients realize their worth and choose the right institution that will treat them with respect.
Regards
Khayelihle Ndlangamandla
KN
Khaya N's update07 Mar 2022, 20:05
Reviewer Update
Good day Capitec
I thought I should let you know that I will be switching my salary back to Nedbank because of your *********** customer service from your call centre.
Your call centre agents are rude and I feel that and you can tell that when they do not care about they treat their clients as there are no consequences for their rudeness.
I hope more Capitec clients realize their worth and choose the right institution that will treat them with respect.
Regards
Khayelihle Ndlangamandla
I thought I should let you know that I will be switching my salary back to Nedbank because of your *********** customer service from your call centre.
Your call centre agents are rude and I feel that and you can tell that when they do not care about they treat their clients as there are no consequences for their rudeness.
I hope more Capitec clients realize their worth and choose the right institution that will treat them with respect.
Regards
Khayelihle Ndlangamandla