SN
Shadrach N

1 reviews | Active since Feb 2021

02 Mar 2021, 15:22

Capitec rogues

Capitec bank are a bunch of rogues.... I owed R1369. 08 and made payment of R1369. 00 as they did not allow me to pay the full amount on my app... I was then owing R0. 08 but capitec decide to take R1477. 24 and kick back the payment that I made od R1369. 00 and they make it seem like I'm wrong for making that payment.... Working *** bank to deal with

0
Replies (3)
Capitec Bank
Capitec Bank's reply02 Mar 2021, 15:25
Official
Good day Shadrach 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,

SN
Shadrach N's update02 Mar 2021, 15:36
Reviewer Update
My number is *** and I will be waiting for the call to sort out this ****
Capitec Bank
Capitec Bank's reply04 Mar 2021, 13:54
Official
Good day Shadrach 

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank 

Best regards,