Capitec Rock
There.was a discrepancy on my account. I called the customer support line and was truly impressed with the call. The agent answered the phone in less than a minute and she could sort out the issue on the spot. Was so relieved and impressed with the quality.
Later that day the agent called me to make sure all is in order.
Wow... What a refreshing experience since the customer service in SA is not the best.
Well Done Marelize and Capitec!!!
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Capitec Bank's replyOfficial
09 Nov 2022, 10:16Good day Michael
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply09 Nov 2022, 10:16
Official
Good day Michael
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regardsCapitec Bank
Best regards,